How St. Luke's University Health Network Achieved $1M in Cost Savings with Roundtrip 

By implementing Roundtrip to optimize patient transportation, St. Luke's saw improvements in workflow efficiency and transportation performance, resulting in cost savings and improvements to both staff and patient satisfaction.  

86% Reduction in Communication Center Call Volume

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St. Luke's saved $720,000 annually in the reduction of overnight stays alone. 

This technical case study breaks down the challenges faced by St. Luke’s University Health Network concerning patient transportation scheduling and management. It highlights how St. Luke’s aimed to find a technology solution to make its patient transportation workflow smoother. The case study then dives into how Roundtrip provided a solution to improve the organization’s transportation workflow and offer features and integrations for greater efficiency and ease of use.
 
  • 67% Reduction in overnight stays caused by transportation delays
  • 58% Reduction transportation ETA deviation

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"One of the biggest barriers in improving discharges was transportation, and I would say that much of the improvement in this metric is due to the Roundtrip implementation."

JOANNA LUCAS

Vice-President of Case Management

CLIENTS THAT LOVE ROUNDTRIP

Roundtrip is the leading digital B2B solution for Health Systems and Health Plans that optimizes care coordinators' workflows in managing patient transportation.

We seamlessly connect users to our nationwide network of non-emergency medical transportation providers, offering various vehicle types for each patient's unique medical needs. Our integrations with industry-standard software, such as EMR and CAD systems, enhance user efficiency and visibility substantially. With over 60 customers across the nation, we have proven results in reducing no-shows, expediting discharges, and enhancing patient and staff satisfaction. At Roundtrip, we are dedicated to removing transportation as a barrier to wellbeing.